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We’re here to help you make the most of your property investments, support tenant relationships, and foster community growth. Whether you’re interested in learning more about our services, need tenant assistance, or are looking to partner with Imperra, we welcome your inquiries. 

Reach out today and experience the difference of transparent, people-focused property management.

416-236-9474

Phone

1-800-289-5946

After-hours (5PM-9AM) emerg. line

2751 Bloor Street West
Toronto, ON, M8X 1A6

Address

hello@imperra.ca

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To make reaching out as easy as possible, please complete the form below, and a member of our team will respond within 24 hours. We look forward to connecting with you!

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Frequently
Asked Questions

Our FAQ covers key information about Imperra’s services, approach, and commitment to our clients. But we also know every property and client need is unique, so if you don’t find your answer here, please reach out—our team is here to provide personalized support and guidance.

Our standard management fee typically covers essential services like rent collection, tenant communication, and basic maintenance oversight. We believe in transparent pricing, so we clearly outline any additional costs for things like major repairs or special projects in advance. There are no hidden fees—what you see in our contract is what you pay. Specific fees depend on the building type and specific scope of services.

We conduct a thorough market analysis that compares similar properties in the area, factoring in location, amenities, and current demand. Our team also reviews historical data to set competitive rates that attract reliable tenants while maximizing your revenue. Ultimately, we’ll recommend lease terms that fit your long-term investment goals.

We have experience managing various commercial lease types and tailor our oversight to each specific arrangement. This often involves tracking common area maintenance costs, property taxes, and ensuring compliance with unique lease clauses. Our goal is to streamline costs, maintain strong tenant relationships, and uphold the terms of the lease for both parties.
We provide online access to real-time financials, maintenance updates, and tenant communications through a secure portal. Monthly or quarterly reports (your choice) summarize all activities and expenses. Additionally, we’re available via phone, email, or virtual meetings to discuss any concerns and keep you informed.
Absolutely. Our investment advisory services include property sourcing, market analysis, and due diligence. We help identify opportunities that align with your financial goals and risk tolerance, giving you the expertise needed to make informed purchasing decisions.
We analyze local supply-and-demand indicators, historical price trends, demographic shifts, and economic factors like job growth. Comparisons with similar properties in the area further refine our assessments. Combining data-driven insights with our on-the-ground expertise, we present you with actionable strategies.
Yes, each owner is assigned a dedicated property manager who acts as your primary liaison. They’re familiar with the specifics of your property, ensuring quick and personalized responses. You can also reach out to our support staff or emergency lines for any immediate needs outside of business hours.
We manage the entire move-in and move-out process, from scheduling walk-throughs and preparing lease agreements to assessing damages and ensuring security deposit compliance. Detailed checklists and photos/documentation are used to minimize disputes. This thorough approach helps maintain property condition and fairness for both owners and tenants.
We combine personalized service, deep industry expertise, and a forward-looking strategy that focuses on consistent cash flow and asset growth. Our proactive approach emphasizes open communication and detailed reporting, giving you full transparency at every step. Ultimately, we strive to build long-term partnerships with property owners who trust us to treat their investment as if it were our own.
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