244 Eglinton Ave E

On/Offboarding

Fee waived

Onboarding and offboarding services, including transition coordination, system setup, and transfer of records.

General Property Management & Administration (GPMA Fee)

3.5% of Gross
Expected Revenue

A dedicated Accounting Manager and finance team, Property Manager, and Asset Manager will coordinate directly with ownership, overseeing vendor tendering, contract management, site supervision, work order administration, maintenance tracking, regulatory compliance, and tenant engagement.

Building Operator
(Onsite)

8 hours/week
$45/hour
Scheduled over two site visits per week

Weekly onsite activities include cleaning of common areas, routine maintenance and inspections, oversight of building operations, coordination and supervision of third-party contractors, and monitoring of all building systems.

Operations Management

Included in the GPMA fee

Operations Manager and Team will oversee the following:

• Vendor contract management and procurement, including the solicitation of competitive service contracts and proposals, ensuring alignment with approved annual operating and capital budgets.
• Coordination of on-site preventative maintenance for all building systems, including HVAC servicing and filter changes, window cleaning, landscaping, plumbing, electrical, elevators, and waste management.
• Identification and coordination of repairs and capital replacements to extend the property’s useful life.
• Tracking and management of all service requests, including resident feedback, to ensure service quality control and timely response, with established emergency response and escalation procedures.
• In coordination with the onsite superintendent, tracking of turnover trends and implementation of initiatives to reduce vacancies and support lease renewals.
• Contractor compliance management, including insurance, WSIB, and safety requirements, along with project progress reporting to ensure delivery on time, within budget, and to defined quality standards.
• Warranty administration, ensuring all contractor warranties are properly documented and maintained in good standing.

Accounting & Financial Management Services

Included in the GPMA fee

Accounting services are included in the GPMA Fee. The Accounting Team will provide the following:

• Quarterly full financial reporting packages, with monthly updates (see sample financial package).
• Coordination of audit requirements, including the preparation and delivery of all necessary financial records and reconciliations.
• Rent collection (electronic and manual) and enforcement of arrears procedures, along with timely processing of vendor payments and accurate allocation to appropriate GL accounts via Yardi. All vendors will be tracked for insurance and WSIB compliance.
• In coordination with the Operations Team and Ownership, preparation of annual operating and capital budgets, including forecasting, variance analysis, and long-term reserve fund planning.
• Where applicable under net commercial leases, preparation of year-end tenant reconciliation statements to ensure accurate recovery of CAM expenses in accordance with lease terms.

Technology Fee

$0.15/sq.ft. per annum

Includes Yardi licensing and associated property management technology platforms.

Leasing Fee Commercial 

Base Leasing Fee
$1.00/sq. ft. per annum (new leases and renewals)

Cooperating Brokerage Fee
$1.00–$2.00/sq. ft. (where applicable)

Leasing services apply to both new tenant transactions and renewals. A base leasing fee of $1.00 per sq. ft. per annum applies, with additional cooperating brokerage fees ranging from $1.00 to $2.00 per sq. ft., where applicable, depending on market conditions and broker involvement. In softer market environments, additional brokerage incentives may be required to effectively position the space and attract tenant demand.

Includes full oversight of marketing strategy, listing coordination, and negotiation of lease terms in accordance with pre-approved landlord parameters, as well as coordination with cooperating brokerages and preparation of all offers and lease documentation using landlord standard forms.

Imperra typically delivers cost savings of $5,000–$10,000 per transaction through efficient lease structuring and negotiation.

Bad Debt Recovery

Included in the GPMA fee

Coordination of bad debt recovery efforts on behalf of ownership, including engagement and oversight of third-party collection agencies. Imperra manages the recovery process, monitors performance, and provides reporting to maximize recovery outcomes. (collection agency fees and recovery commissions apply separately)

Legal Fees – Commercial

$250/hr

Drafting and preparation of commercial legal documentation outside of standard leasing transactions, including notices, amendments, leases, default notices, terminations, and estoppel certificates, as required.

After-Hours Emergency Support

Building Manager: $150/hr

After-hours emergency support services, including response coordination and escalation as required.

Special Project Management

To be negotiated

Ad hoc projects and special assignments, including but not limited to building expropriation, major capital projects, repositioning initiatives, lease restructuring, due diligence support for acquisitions and dispositions, insurance claims coordination, and complex regulatory or compliance matters.

Bank Fees

At cost

Banking and transaction-related fees are charged at cost and passed through to ownership without markup.

Project Mgmt Fee 

$0 – $25K:
15%

$25K – $100K:
10%

$100K+:
8%

Applicable to renovation management, capital improvements, and other projects outside the standard scope of services, where additional support is requested by ownership.

Includes planning, coordination, budgeting, procurement, and oversight of capital works, ensuring projects are delivered on time, within budget, and in accordance with defined specifications.

All such projects are scoped and priced separately on a project-by-project basis.